Privacy Policy

Last updated: June 19, 2026

cobalt-plateau is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website.

Information We Collect

Information You Provide to Us

When you request a consultation or use our services, we may collect:

Your full name and contact details including email address
Financial information relevant to the service you've requested
Information about your financial goals and circumstances
Any other information you choose to provide during consultations

Information Collected Automatically

When you visit our website, we may automatically collect:

Browser type and version
Operating system
Pages visited and time spent on those pages
Referring website addresses
IP address for security and analytics purposes

How We Use Your Information

We use the information we collect for the following purposes:

To provide the financial consultation services you've requested
To communicate with you about your consultations and appointments
To send you follow-up recommendations and documentation
To improve our services and website functionality
To comply with legal obligations and respond to lawful requests
To protect against fraud and unauthorized transactions

We do not use your personal information for marketing purposes without your explicit consent. We will never sell your personal data to third parties.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual necessity: to fulfill our obligations when providing services to you
Legitimate interests: to improve our services and ensure security
Legal compliance: to meet regulatory and legal requirements
Consent: where you have given explicit permission for specific uses

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

Encrypted data transmission using SSL/TLS protocols
Secure storage systems with restricted access
Regular security assessments and updates
Staff training on data protection requirements

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Financial consultation records are typically retained for seven years in accordance with professional standards.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

With your explicit consent
When required by law or legal process
With service providers who assist in our operations, under strict confidentiality agreements
To protect our rights, property, or safety, or that of others

Any third-party service providers we work with are carefully selected and contractually obligated to protect your data in accordance with applicable data protection laws.

Your Rights

Under data protection law, you have the following rights:

Right to access: You can request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can ask us to limit how we use your data
Right to data portability: You can request your data in a structured, commonly used format
Right to object: You can object to certain types of processing
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your personal data is primarily stored and processed within the United Kingdom. If we need to transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

cobalt-plateau
45 Deansgate
Manchester, M3 2AY
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.